Terms of service

Welcome to Opuline Industry. These Terms & Conditions govern access to and use of our website and purchases made through our online store.

By visiting our website, using its services or placing an order, you agree to these terms and the applicable policies published on our website. Please read them carefully before making a purchase.

1. Business Information

Opuline Industry
Address: F-101, Ugati Dham, Near Bhagwat Vidhyapith, Sola, Ahmedabad – 380061, Gujarat, India
GSTIN: 24AAGFO9454J1ZV
Customer Support Email: contact@opulineindustry.com
Customer Support Phone/WhatsApp: +91-9727650508
Website: https://opulineindustry.com

2. Eligibility & Account Use

By using this website, you represent that you are at least the age of majority in your jurisdiction, or using the site under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account credentials.

3. Products & Wellness Disclaimer

Opuline Industry offers bath salts, mineral salts, clays and botanical wellness products for external personal-care use only. Our products are not intended to diagnose, treat, cure or prevent any disease. Always perform a patch test before first use. If irritation occurs, discontinue use immediately. Consult a physician before use if you are pregnant, nursing, have a medical condition or sensitive skin.

4. Pricing, Accuracy & Orders

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We reserve the right to correct any typographical errors, inaccuracies or omissions regarding pricing or product descriptions, and to cancel or refuse orders resulting from such errors.

5. Payment Terms

We accept payments through recognized payment gateways supporting credit cards, debit cards, net banking, UPI and selected wallets. Orders are confirmed upon successful authorization of payment.

6. Shipping & Delivery

Delivery of products is handled in accordance with our Shipping Policy. Risk of loss passes to you upon delivery of the items to the designated delivery address.

7. Returns, Refunds & Cancellations

Returns, replacements, exchanges and refunds are governed by our Return, Refund & Cancellation Policy. Please inspect your order upon receipt and report issues within the specified timeframes.

8. Intellectual Property

All content on this website—including brand names, trademarks, logos, texts, graphics, images, product names and descriptions—is the property of Opuline Industry and is protected by intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Opuline Industry and its proprietors, partners or affiliates shall not be liable for any indirect, incidental, punitive or consequential damages arising from the use of our website or products.

10. Governing Law & Jurisdiction

These Terms & Conditions and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of India. Courts in Ahmedabad, Gujarat, India shall have exclusive jurisdiction.

11. Grievance Officer

In accordance with the Information Technology Act and Consumer Protection rules, the contact details of our Grievance Officer are:
Grievance Officer, Opuline Industry
Email: contact@opulineindustry.com
Address: F-101, Ugati Dham, Near Bhagwat Vidhyapith, Sola, Ahmedabad – 380061, Gujarat, India